Salesforce has signed a definitive agreement to acquire Airkit.ai, a creator of AI powered customer service applications and experiences. Continue reading Salesforce Signs Definitive Agreement to Acquire Airkit.ai
Category Archives: Acquisitions & Mergers
ResultsCX Expands European Operations with the Acquisition of Zevas
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, announced its further expansion in Europe through the acquisition of Zevas Communications, an Irish CXM company. Continue reading ResultsCX Expands European Operations with the Acquisition of Zevas
Engageware Acquires Aivo
Engageware, the market leader in cloud-based customer engagement software, announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. Continue reading Engageware Acquires Aivo
Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform
Inbenta, an AI platform purpose-built to optimize customer experience, announced its acquisition of Horizn, a provider of easy to embed interactive product demos, further expanding Inbenta’s customer experience platform. Continue reading Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform
Five9 to Acquire Aceyus
Five9, the Intelligent CX Platform provider, announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and analytics. Continue reading Five9 to Acquire Aceyus
CoreMedia Acquires BySide and Smarkio
OpenGate Capital, a global private equity firm, announced that its portfolio company, CoreMedia, a global leader in Digital Experience Platform (DXP) and Content Management software solutions, has acquired two companies: BySide, a provider of SaaS customer journey, engagement, and personalization solutions, and Smarkio, a provider of SaaS chatbot solutions to B2C brands. Continue reading CoreMedia Acquires BySide and Smarkio