Inbenta, a natural language processing, and artificial intelligence company announced a partnership with Australian-based Bluleader, a digital customer experience firm. The partnership brings Inbenta’s AI-powered chatbot technology to a market where customer first has become the standard, ushering in two important value propositions: improving all-around customer service and re-uniting the bond between valued customer experience and brand loyalty. Continue reading Inbenta and Bluleader Announce Partnership to Enhance the Customer Experience With AI-Powered Technology
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Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers
NICE inContact announced that Inbenta has joined the DEVone ecosystem program and has products available on CXexchange, the most extensive technology ecosystem currently available in the customer experience market. Products available on CXexchange are designed to integrate with NICE inContact CXone™, the world’s #1 cloud customer experience platform. Continue reading Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers
Inbenta helps customers help themselves with AI-powered, intelligent search
PRESS RELEASE: Inbenta, a Natural Language search platform powered by Artificial Intelligence, today announced it has launched on the Desk.com App Hub. Businesses using Desk.com to power a Knowledge Base now have access to a simple integration of Inbenta’s search technology to help customers find exactly what they’re looking for, right when they need it. Continue reading Inbenta helps customers help themselves with AI-powered, intelligent search