Cloud communications experts Connect has announced the acquisition of South African providers of enterprise communication, customer experience (CX) and cloud contact centre solutions, Pivotal Data and illation. Continue reading Connect acquires Pivotal Data and illation.
Category Archives: Acquisitions & Mergers
Consortium Led by Hellman & Friedman and Permira Completes Acquisition of Zendesk
Zendesk, announced the completion of its acquisition by an investor group led by Hellman & Friedman and Permira in an all-cash transaction that values the company at approximately $10.2 billion. Continue reading Consortium Led by Hellman & Friedman and Permira Completes Acquisition of Zendesk
Babble scales mobile offering with Vivio acquisition
Babble has significantly grown its mobile offering with the announcement of its largest acquisition to date of Chester-based mobile services reseller, Vivio. Continue reading Babble scales mobile offering with Vivio acquisition
Hotjar Acquires UX Research Platform PingPong to Help Businesses Empathize With Their Users
Hotjar, the leading Product Experience Insights platform, has acquired UX research platform PingPong to bring user research capabilities to its customers. Hotjar builds solutions for product teams to empathize with and understand their users beyond what is possible with traditional analytics. Continue reading Hotjar Acquires UX Research Platform PingPong to Help Businesses Empathize With Their Users
Firstcom Europe acquires Raspberry Beret
Firstcom Europe, the leading pan European cloud telecoms company, announced that it has purchased Raspberry Beret, a company with customers concentrated in the North-West of England, where Firstcom is headquartered. Continue reading Firstcom Europe acquires Raspberry Beret
Startek® Accepts Final Offer to Acquire Interest in Contact Center Company
Startek announced that it has accepted a final offer, dated November 9, 2022, by Arabian Internet and Communications Services Company (Solutions) to acquire the Company’s indirect 51% ownership interest in Contact Center Company (CCC), which is the Company’s joint venture that operates in the Kingdom of Saudi Arabia. Continue reading Startek® Accepts Final Offer to Acquire Interest in Contact Center Company