Hotjar, the leading Product Experience Insights platform, has acquired UX research platform PingPong to bring user research capabilities to its customers. Hotjar builds solutions for product teams to empathize with and understand their users beyond what is possible with traditional analytics. Continue reading Hotjar Acquires UX Research Platform PingPong to Help Businesses Empathize With Their Users
Category Archives: Acquisitions & Mergers
Firstcom Europe acquires Raspberry Beret
Firstcom Europe, the leading pan European cloud telecoms company, announced that it has purchased Raspberry Beret, a company with customers concentrated in the North-West of England, where Firstcom is headquartered. Continue reading Firstcom Europe acquires Raspberry Beret
Startek® Accepts Final Offer to Acquire Interest in Contact Center Company
Startek announced that it has accepted a final offer, dated November 9, 2022, by Arabian Internet and Communications Services Company (Solutions) to acquire the Company’s indirect 51% ownership interest in Contact Center Company (CCC), which is the Company’s joint venture that operates in the Kingdom of Saudi Arabia. Continue reading Startek® Accepts Final Offer to Acquire Interest in Contact Center Company
Primo Dialler Acquires Topa Dial
Primo has agreed definitive terms to acquire Topa Dial. As a result, Topa Dial customers will move over to the Primo platform so that they can take advantage of their innovative, contact centre solutions backed by an award-winning team. Continue reading Primo Dialler Acquires Topa Dial
Lumen Enters into Agreement Regarding Divestiture of EMEA Business to Colt Technology Services for $1.8B
Lumen Technologies and Colt Technology Services (Colt), a digital infrastructure company, announce they have entered into an exclusive arrangement for the proposed sale of Lumen’s Europe, Middle East and Africa (EMEA) business to Colt for $1.8 billion. Continue reading Lumen Enters into Agreement Regarding Divestiture of EMEA Business to Colt Technology Services for $1.8B
Daktela acquires Coworkers.ai
Global technology company Daktela, which provides its own software for communication between companies and customers, customer experience management and internal communication, acquired a majority stake in Coworkers.ai. Coworkers.ai is a leader in the Czech market providing its own intelligent chatbots and voicebots. Continue reading Daktela acquires Coworkers.ai