Majorel Group Luxembourg S.A., a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, announces that it has acquired Findasense Global S.L.U (‘’Findasense’’), a leading CX design and creative services company headquartered in Madrid, Spain with a strong presence in the Americas. Continue reading Majorel acquires Findasense, expanding its CX transformation services
Category Archives: Acquisitions & Mergers
Medallia Acquires Mindful, the Global Leader in Contact Center Callback Technology
Medallia, Inc., the global leader in customer and employee experience, announced it has closed its acquisition of Mindful. Continue reading Medallia Acquires Mindful, the Global Leader in Contact Center Callback Technology
Ooma Acquires OnSIP, Expanding Ooma’s Base of SMB Customers
Ooma, Inc., a smart communications platform for businesses and consumers, announced that it has acquired Junction Networks Inc., which does business as OnSIP, an innovative provider of cloud-based phone and unified communications services for small and mid-sized businesses, from Intrado Corp. for approximately $9.75 million in cash, subject to customary working capital adjustments. Continue reading Ooma Acquires OnSIP, Expanding Ooma’s Base of SMB Customers
Wavenet acquires OGL IT & CyberGuard Technologies
Wavenet announces the acquisition of OGL Computer Support Holdings Limited and its two subsidiaries OGL Computer Support Limited and CyberGuard Technologies Limited, an eminent Midlands based IT Solutions and Cyber Security Services provider. Continue reading Wavenet acquires OGL IT & CyberGuard Technologies
Forsta Acquires Crowdsourcing and Innovation Platform HelloIgnite
Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, announced its acquisition of HelloIgnite, a collaboration platform which enables companies to collect, share, and manage innovative ideas from employees to improve experiences for customers. Continue reading Forsta Acquires Crowdsourcing and Innovation Platform HelloIgnite
Moneypenny acquires Alphapage to further strengthen its position in the US market
Moneypenny, a leading provider of answering services, outsourced switchboards, Live Chat and outbound calls for small and large businesses, has further extended its services in the US with the acquisition of Alphapage. Continue reading Moneypenny acquires Alphapage to further strengthen its position in the US market