Tag Archives: HP

HP selects CafeX with Microsoft Dynamics 365 to engage employees with personalized IT and HR services

CafeX Communications® announced that HP has selected CafeX Live Assist™ for Microsoft Dynamics 365 to provide employees with advanced omnichannel engagement services. Hosted in the Azure cloud, Live Assist for Dynamics 365 is co-engineered by CafeX and Microsoft to give customer service agents a tightly integrated experience to engage online visitors through live chat, content campaigns, co-browsing, document sharing and other remote support capabilities. Continue reading HP selects CafeX with Microsoft Dynamics 365 to engage employees with personalized IT and HR services

ShoreTel Adds HP to Innovation Network

PRESS RELEASE: ShoreTel®, the leading provider of brilliantly simple phone systems and unified communications (UC) solutions announced that HP has joined its Innovation Network. The Innovation Network is a group of more than 85 partners who utilize ShoreTel’s open architecture to develop hardware, software and services that extend the capabilities of ShoreTel’s UC and enterprise contact center solutions. Continue reading ShoreTel Adds HP to Innovation Network