Category Archives: Acquisitions & Mergers

UiPath Acquires Re:infer Bringing Natural Language Processing to Enhance Everyday Customer Conversations Through Automation

Leading enterprise automation software company, UiPath announced it has acquired Re:infer, a London-based natural language processing (NLP) company for unstructured documents and communications. Continue reading UiPath Acquires Re:infer Bringing Natural Language Processing to Enhance Everyday Customer Conversations Through Automation

yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform

yoummday GmbH, the technology platform that matches independent entrepreneurs with companies needing customer service talent, has acquired Prague-based ICON Communication Centres s.r.o. (ICON), a multilingual business process outsourcer (BPO), from ESPIRA Investments s.r.o. (ESPIRA) and ICON’s executive management team. Continue reading yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform

Forsta and Rio SEO Combine to Provide Technology Solutions Spanning the Entire Customer Journey

Forsta, the global leader in customer experience (CX), employee experience (EX) and market research, announced it is combining capabilities with Rio SEO, the industry-leading local marketing platform for enterprise brands. Continue reading Forsta and Rio SEO Combine to Provide Technology Solutions Spanning the Entire Customer Journey