Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced the completion of the acquisition of the Intelligent Analytics Platform from Cicero Inc. Continue reading Alvaria Completes Acquisition of Cicero Inc, Intelligent Analytics Platform
Category Archives: Acquisitions & Mergers
Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
Infobip, the global cloud communications platform, has completed the purchase of global Voice over Internet Protocol (VoIP) provider Peerless Network, having received federal and state level regulatory approvals. Continue reading Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform
yoummday GmbH, the technology platform that matches independent entrepreneurs with companies needing customer service talent, has acquired Prague-based ICON Communication Centres s.r.o. (ICON), a multilingual business process outsourcer (BPO), from ESPIRA Investments s.r.o. (ESPIRA) and ICON’s executive management team. Continue reading yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform
Forsta and Rio SEO Combine to Provide Technology Solutions Spanning the Entire Customer Journey
Forsta, the global leader in customer experience (CX), employee experience (EX) and market research, announced it is combining capabilities with Rio SEO, the industry-leading local marketing platform for enterprise brands. Continue reading Forsta and Rio SEO Combine to Provide Technology Solutions Spanning the Entire Customer Journey
SAP Acquires Search-Driven Analytics Company Askdata
SAP announced that it has acquired Askdata, a startup focused on search-driven analytics. Continue reading SAP Acquires Search-Driven Analytics Company Askdata
Ericsson completes acquisition of Vonage
Ericsson has completed its acquisition of Vonage, supporting Ericsson’s strategy to leverage technology leadership to grow its mobile network business and expand into enterprise. The acquisition provides Ericsson with access to powerful building blocks to offer a full suite of communications solutions including, Communications Platform as a Service (CPaaS), UCaaS and CCaaS. Continue reading Ericsson completes acquisition of Vonage