SAP announced that it has acquired Askdata, a startup focused on search-driven analytics. Continue reading SAP Acquires Search-Driven Analytics Company Askdata
Category Archives: Acquisitions & Mergers
Ericsson completes acquisition of Vonage
Ericsson has completed its acquisition of Vonage, supporting Ericsson’s strategy to leverage technology leadership to grow its mobile network business and expand into enterprise. The acquisition provides Ericsson with access to powerful building blocks to offer a full suite of communications solutions including, Communications Platform as a Service (CPaaS), UCaaS and CCaaS. Continue reading Ericsson completes acquisition of Vonage
Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Medallia, the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm. Continue reading Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Sabio Group has enhanced its contact centre agent wellbeing offering following its acquisition of leading workplace mental health platform provider, People Matter. The digital customer experience (CX) transformation specialist announced completion of the acquisition today in a move that enriches its current intellectual property (IP). Continue reading Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Kerv Announces Acquisition of TDS Global Communications Compliance Practice
Kerv, the next-generation, customer-first cloud & digital transformation services provider, has announced the acquisition of the Communications Compliance Practice business of TDS Global Holdings, to significantly enhance its capabilities in FCA regulated compliance services. Continue reading Kerv Announces Acquisition of TDS Global Communications Compliance Practice