Leading global messaging provider MessageMedia has acquired Melbourne-based Smooth Messenger, a text messaging application that integrates with Zoho, a leading CRM platform. Continue reading MessageMedia extends customer reach with acquisition of Smooth Messenger
Category Archives: Acquisitions & Mergers
Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Medallia, the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm. Continue reading Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Sabio Group has enhanced its contact centre agent wellbeing offering following its acquisition of leading workplace mental health platform provider, People Matter. The digital customer experience (CX) transformation specialist announced completion of the acquisition today in a move that enriches its current intellectual property (IP). Continue reading Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Kerv Announces Acquisition of TDS Global Communications Compliance Practice
Kerv, the next-generation, customer-first cloud & digital transformation services provider, has announced the acquisition of the Communications Compliance Practice business of TDS Global Holdings, to significantly enhance its capabilities in FCA regulated compliance services. Continue reading Kerv Announces Acquisition of TDS Global Communications Compliance Practice
GoTo to Acquire Miradore, Expanding Mobile Device Management and All-in-One Integrated IT Experience
GoTo, the all-in-one business communications and IT support and management platform, announced its intent to acquire cloud-based device management provider Miradore from Nordic technology investor Standout Capital and other shareholders. Continue reading GoTo to Acquire Miradore, Expanding Mobile Device Management and All-in-One Integrated IT Experience
Enghouse AG Acquires NTW Software GmbH
Enghouse AG, a wholly owned subsidiary of Enghouse Systems Limited, announced it has acquired NTW Software GmbH, based in Innsbruck, Austria and Munich, Germany. Continue reading Enghouse AG Acquires NTW Software GmbH