TaskUs, a leader in customer experience for hyper-growth technology companies, is delivering on its customer-first promise with the appointment of Jarrod Johnson to the newly created position of Chief Customer Officer. Johnson will lead the company’s client facing functions to ensure it provides an innovative and differentiated end-to-end customer experience. Continue reading TaskUs Appoints Company’s First Chief Customer Officer →

Calabrio has hired Doug Lang as senior vice president of Customer Success to lead the company’s Professional Services, Support Services and Training organizations. In this executive leadership role, Lang will drive success and improved time to value for Calabrio’s more than 4,500 customers by supporting them throughout the entire lifecycle and ensuring they are equipped to deliver the best experiences possible. Continue reading Calabrio Announces New Senior Vice President to Drive Customer Success →

Red Box Recorders, a leader in communications capture technology, is boosting its executive support in line with increasing demand and the continued growth of its global reseller channel. This will provide additional and dedicated focus on Red Box Recorders’ core channel business, extending reseller support, as well as on product strategy and global partnership development. Continue reading Red Box Recorders expands executive team in a move to strengthen focus on core channel business →

8×8 announced that channel industry veteran and former channel leader for CenturyLink and Westcon Group, Bill Corbin, has joined 8×8 in the newly created role of Senior Vice President of Channels & Alliances. Reporting directly to 8×8 Chief Executive Officer Vikram Verma, Bill will be responsible for further accelerating the company’s channel growth and momentum, and driving adoption of the newly launched X Series, the next generation enterprise system of engagement and intelligence. Continue reading Channel Veteran Joins 8×8 to Accelerate Global Partner Expansion and Drive Adoption of New X Series →

Jonathan Morgan has been appointed General Manager of leading mobile messaging company OpenMarket. OpenMarket, an Amdocs company, enables enterprises to reach nearly every mobile user in the world through its global network, sending over two billion business-to-consumer mobile messages per month. Continue reading OpenMarket appoints new General Manager taking text to the next level →

Avaya announced that Becky Carr has joined the company as Head of Global Marketing. In this role, she will be responsible for leading a worldwide marketing strategy to engage and attract customers, and ensure broad worldwide awareness of Avaya’s industry-leading unified communications and contact center solutions and services. Continue reading Becky Carr Joins Avaya as Global Marketing Leader →