Tag Archives: Diabolocom

Diabolocom is delighted to announce Mercedes Barbuti as its new Sales Director for the UK and Ireland

The cloud software and telecommunications provider, Diabolocom, is delighted to welcome Mercedes Barbuti as its new Sales Director for the UK and Ireland. Mercedes will be assisting the company’s rapid expansion as it enters new markets, primarily supporting Diabolocom’s development in the UK and Ireland by building strategic alliances and expanding its impressive client roster. Continue reading Diabolocom is delighted to announce Mercedes Barbuti as its new Sales Director for the UK and Ireland

Diabolocom helps PhotoBox enhance its customer experience

PhotoBox, the European market leader for customisable photo products, boasts 30 million customers across 12 countries. Due to the personalised and emotive nature of the product, the company sees dramatic increases in website traffic during seasonable peaks including Easter, Christmas, Valentine’s Day, Mother’s and Father’s Day and other holidays. Continue reading Diabolocom helps PhotoBox enhance its customer experience

DEKRA Automotive solutions enhance their remote car sales with Diabolocom’s innovative contact centre solutions

DEKRA Automotive Solutions, the market leader for business services in the automotive industry, enlisted Diabolocom’s innovative call centre technology to increase efficiency in their telephone campaigns and drive sales. Continue reading DEKRA Automotive solutions enhance their remote car sales with Diabolocom’s innovative contact centre solutions

Diabolocom welcomes Patrice Orenes-Lerma as Marketing Director

Patrice Orenes-Lerma joins Diabolocom at a time of international growth following the opening of its first London office at the end of last year. As Marketing Director, Patrice will support the ongoing growth of the company, particularly within Europe through Diabolocom’s various bases in France, the United Kingdom, Spain and Germany. Continue reading Diabolocom welcomes Patrice Orenes-Lerma as Marketing Director

Diabolocom and Custics launch a “smart” partnership based on customer data analysis

Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and Custics, a start-up specialising in customer data analysis, have announced a new partnership which will aim to process the entire customer journey: from data collection to analysis and operational recommendations. Continue reading Diabolocom and Custics launch a “smart” partnership based on customer data analysis

Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience

Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and xBrain, publisher of the satisfaction.AI conversational services technology, have announced a new partnership aiming to boost the development and use of artificial intelligence (AI) to help improve customer relationships. Continue reading Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience