Diabolocom, the European leader in cloud-based customer interaction management solutions for contact centres, announced its acquisition of the start-up Phedone and introduced its artificial intelligence solutions. Continue reading Diabolocom announces the acquisition of Phedone
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Diabolocom is delighted to announce Mercedes Barbuti as its new Sales Director for the UK and Ireland
The cloud software and telecommunications provider, Diabolocom, is delighted to welcome Mercedes Barbuti as its new Sales Director for the UK and Ireland. Mercedes will be assisting the company’s rapid expansion as it enters new markets, primarily supporting Diabolocom’s development in the UK and Ireland by building strategic alliances and expanding its impressive client roster. Continue reading Diabolocom is delighted to announce Mercedes Barbuti as its new Sales Director for the UK and Ireland
Diabolocom helps PhotoBox enhance its customer experience
PhotoBox, the European market leader for customisable photo products, boasts 30 million customers across 12 countries. Due to the personalised and emotive nature of the product, the company sees dramatic increases in website traffic during seasonable peaks including Easter, Christmas, Valentine’s Day, Mother’s and Father’s Day and other holidays. Continue reading Diabolocom helps PhotoBox enhance its customer experience
Decathlon Pro and Diabolocom partner to deliver excellent customer service for sport customers
Decathlon Pro, the professional equipment and gear subsidiary of popular French brand Decathlon, has chosen Diabolocom for the management of its customer experience. Continue reading Decathlon Pro and Diabolocom partner to deliver excellent customer service for sport customers
DEKRA Automotive solutions enhance their remote car sales with Diabolocom’s innovative contact centre solutions
DEKRA Automotive Solutions, the market leader for business services in the automotive industry, enlisted Diabolocom’s innovative call centre technology to increase efficiency in their telephone campaigns and drive sales. Continue reading DEKRA Automotive solutions enhance their remote car sales with Diabolocom’s innovative contact centre solutions
Diabolocom welcomes Patrice Orenes-Lerma as Marketing Director
Patrice Orenes-Lerma joins Diabolocom at a time of international growth following the opening of its first London office at the end of last year. As Marketing Director, Patrice will support the ongoing growth of the company, particularly within Europe through Diabolocom’s various bases in France, the United Kingdom, Spain and Germany. Continue reading Diabolocom welcomes Patrice Orenes-Lerma as Marketing Director