Noble Systems Corporation, a global leader in unified contact centre technology solutions, has received Frost & Sullivan’s 2018 Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions. Noble received the award based on its continual focus on providing complementary products that enhance employee engagement among today’s workforce, and the company’s overall foresight and strength. Continue reading Noble Systems Receives Frost & Sullivan’s Customer Value Leadership Award for WEM Gamification Solutions
Category Archives: Awards
Three Orange Affiliates Earn Certification to the COPC Customer Experience Standard
COPC Inc. announces that Orange, a provider of convergent fixed and mobile telecom products, has met the qualifications for its Spain, Romania and Madagascar sites to be certified to the COPC Customer Experience (CX) Standard, Customer Service Provider (CSP) version. Continue reading Three Orange Affiliates Earn Certification to the COPC Customer Experience Standard
Interactions Wins 2018 Artificial Intelligence Breakthrough Award
Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, announced Interactions Voice Biometrics has been awarded ‘Best Use of AI for Voice Biometrics’ by the Artificial Intelligence (AI) Breakthrough Awards. The AI Breakthrough Awards is an organization that recognizes and honors excellence, creativity, hard work and success of AI companies, technologies and products. Continue reading Interactions Wins 2018 Artificial Intelligence Breakthrough Award
Bristol business takes home coveted industry award for third consecutive year
Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the Year at the prestigious South West Contact Centre Forum (SWCCF) Awards, for the third year running. Continue reading Bristol business takes home coveted industry award for third consecutive year
Enghouse Interactive Receives the 2018 Best Cloud Computing IT Project Platinum Contact Center Award
Ávoris, a Barceló Group company, along with its provider Telefónica and the technology of Enghouse Interactive, have been recognized for Best Cloud Computing IT Project during the ninth Platinum Contact Center Awards gala held the 28 of June in Madrid. This event recognizes the most outstanding companies and solutions in the Spanish customer service industry. Continue reading Enghouse Interactive Receives the 2018 Best Cloud Computing IT Project Platinum Contact Center Award
NewVoiceMedia wins 2018 Customer Sales and Service World Award
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that the NVM Platform has won a 2018 Customer Sales and Service World Award. Continue reading NewVoiceMedia wins 2018 Customer Sales and Service World Award