Semafone, the leading provider of data security and compliance solutions for contact centres, has been selected for the second time as one of the top 100 UK businesses on The Sunday Times Lloyds SME Export Track list. Continue reading Sunday Times recognises Semafone for fast growing international sales
Category Archives: Awards
giffgaff and Firstsource Solutions take home gold at the UK Complaint Handling Awards
giffgaff, the community-run network, and Firstsource Solutions, the customer experience expert, together have won the award for Best Personal Entertainment and Telecoms at the prestigious UK Complaint Handling (UKCH) Awards. The UKCH Awards recognise and celebrate organisations, teams and individuals who achieve excellence in managing consumer complaints. Continue reading giffgaff and Firstsource Solutions take home gold at the UK Complaint Handling Awards
Enghouse Interactive Receives 2017 Cloud Computing Excellence Award
Enghouse Interactive a leading developer of a comprehensive portfolio of contact center software and services announced that its contact center as-a-service offering, Contact Center: Service Provider (CCSP), has been awarded the 2017 Cloud Computing Excellence Award by Cloud Computing magazine. Continue reading Enghouse Interactive Receives 2017 Cloud Computing Excellence Award
Freshworks Named In Gartner Peer Insights Customers’ Choice For IT Service Management Tools 2018
Freshworks, the leading provider of cloud-based business software announced that the company has been named as one of Gartner Peer Insights Customers’ Choice for IT Service Management Tools in 2018. This is based on reviews of their Freshservice IT Service Management (ITSM) platform on the Gartner peer review website gathered during 2017. Continue reading Freshworks Named In Gartner Peer Insights Customers’ Choice For IT Service Management Tools 2018
IP Integration Named Enterprise Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK Enterprise Growth Partner of the Year Award by Avaya. Continue reading IP Integration Named Enterprise Growth Partner of the Year by Avaya
Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award
Sabio has announced that it won two out of the nine major channel partner awards presented at the Avaya Edge World Tour event held at London’s Barbican this week. Sabio was selected as Avaya’s 2017 Contact Centre Partner of the Year, and was also chosen for Avaya’s prestigious Project of the Year Award for its success in winning and deploying one of the largest Oceana projects in Europe. Continue reading Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award