West Corporation, a global provider of communication and network infrastructure services, announced that Gartner, Inc. has positioned the Company in the Leaders Quadrant of its annual “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide”1 report for the sixth year in a row. Continue reading West Named a Leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service
Category Archives: Awards
BroadSoft Positioned by Gartner as a Visionary in Global Magic Quadrant for Unified Communications as a Service (UCaaS)
BroadSoft, a global market leader in cloud business software for unified communication as a service (UCaaS), and provider of collaboration and contact center as a service (CCaaS), announced that it has been positioned by Gartner, Inc. as a Visionary in its September 2017 Magic Quadrant (MQ) for Unified Communications as a Service (UCaaS), Worldwide. Gartner evaluated 15 different UCaaS vendors and service providers on their ability to execute and completeness of vision criteria, placing BroadSoft in the “Visionaries” quadrant. Continue reading BroadSoft Positioned by Gartner as a Visionary in Global Magic Quadrant for Unified Communications as a Service (UCaaS)
RingCentral Named a Leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report
RingCentral announced that Gartner has once again recognized RingCentral as a Leader in the Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide report published on September 6, 2017.* In this year’s Magic Quadrant, RingCentral continues to be positioned furthest to the right on completeness of vision. Continue reading RingCentral Named a Leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report
Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards
Semafone, the leading provider of data security and compliance solutions for contact centres, has had its work with the Royal National Institute for Blind people (RNIB) and the British Heart Foundation (BHF) shortlisted for the UK IT Industry Awards. Continue reading Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards
For Sixth Consecutive Year, 8×8 Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide
8×8 announced it has been positioned by Gartner, Inc. as a Leader in the 2017 “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide” for the sixth consecutive year. The company believes this recognition is further proof of its commitment to providing midmarket and enterprise companies with a market leading, unified and open business communications and collaboration platform, all delivered from a single vendor. Continue reading For Sixth Consecutive Year, 8×8 Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment
November will be a busy month of awards ceremonies for leading global customer experience and business process outsourcing expert, Webhelp, which has been named a finalist in nine categories at four different awards. Continue reading Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment