Manhattan Associates announced the findings of the industry’s first real-world analysis of Unified Commerce in specialty retail in Europe conducted in partnership with Google Cloud and Zebra Technologies. Continue reading Manhattan Associates Unveils First Unified Commerce Benchmark for Specialty Retail in Europe
Category Archives: Corporate News
Arvato CRM Solutions is now ArvatoConnect
Arvato CRM Solutions is rebranding to ‘ArvatoConnect’. This new identity reflects our current growth trajectory and makes a bold statement of intent for our future strategy and social impact ethos. Continue reading Arvato CRM Solutions is now ArvatoConnect
LDC exits Kerv following transformational growth journey
LDC, the private equity investor which is part of Lloyds Banking Group, has exited its investment in leading cloud and digital services provider Kerv following a transformational growth journey. Continue reading LDC exits Kerv following transformational growth journey
British Gas hiring over 700 people in its UK call centres
British Gas announces it will provide even more help for customers this winter by growing its team of UK-based call centre colleagues and rolling out additional training on assisting customers in financial difficulty. Continue reading British Gas hiring over 700 people in its UK call centres
Transcom and SiloGen reshaping CX through a specialized LLM
Transcom, a global leader in digital Customer Experience (CX) solutions and Silo AI, one of Europe’s largest private AI labs, are proud to announce a strategic partnership to build a specialized large language model (LLM) for CX. Continue reading Transcom and SiloGen reshaping CX through a specialized LLM
Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results
Be My Eyes is announcing the successful deployment of Be My AI™, a state-of-the-art visual assistance tool powered by OpenAI’s GPT-4 vision model. Continue reading Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results