Manhattan Associates announced Manhattan Active® Maven, a specialised Generative Artificial Intelligence (GenAI) solution built for customer service, along with Manhattan Assist, which adds cutting-edge GenAI capabilities to all Manhattan Active solutions. Continue reading Manhattan Associates revolutionises customer service with GenAI powered chatbot
Tag Archives: Manhattan Associates
Manhattan Associates Unveils First Unified Commerce Benchmark for Specialty Retail in Europe
Manhattan Associates announced the findings of the industry’s first real-world analysis of Unified Commerce in specialty retail in Europe conducted in partnership with Google Cloud and Zebra Technologies. Continue reading Manhattan Associates Unveils First Unified Commerce Benchmark for Specialty Retail in Europe
Results for the Online Self-Service Experience Category of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Online Self-Service Experience Category of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Online Self-Service Experience Category of the 2023 UK National Innovation Awards competition
Manhattan Associates Transforms Retail Returns
Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimize the returns process, and deliver a frictionless experience for both consumers and retailers. Continue reading Manhattan Associates Transforms Retail Returns
Brooks Brothers Selects Manhattan Active™ Omni to Elevate Global Omnichannel Commerce
Brooks Brothers, the oldest clothing retailer in the U.S., selected Manhattan Associates to improve contact centre operations and deliver a seamless omnichannel shopping experience for customers worldwide. New York-based Brooks Brothers is deploying Manhattan Active Omni to fuel its “buy anywhere, get anywhere” customer experience platform across its full network of 300 retail locations. Continue reading Brooks Brothers Selects Manhattan Active™ Omni to Elevate Global Omnichannel Commerce
Everything But Water Selects Manhattan Active™ Omni to Enhance Omnichannel Customer Experience
Everything But Water, the largest specialty swimwear and resortwear retailer in the U.S., selected Manhattan Associates to deliver a first-of-its-kind software solution that creates a captivating and seamless omnichannel shopping experience. Orlando-based Everything But Water is deploying Manhattan Active Omni to manage transactions and facilitate store fulfillment operations across its full network of over 100 retail locations across the country. Continue reading Everything But Water Selects Manhattan Active™ Omni to Enhance Omnichannel Customer Experience