PolyAI, the Agentic Dialog Platform for building the conversational enterprise, opened its platform to every builder. Free for the first two months, the technology powering the world’s most demanding customer conversations across 75 languages and 25 countries is now available to any team with an idea and an email address. Continue reading PolyAI opens its Agentic Dialog Platform, making the tech behind complex conversations for hundreds of enterprises available to every builder →

PolyAI announced the launch of three new agentic AI roles — QA Agents, Analyst Agents, and Builder Agents — expanding its platform beyond front-line automation to create an always-on, always-improving team for the contact centre. Continue reading PolyAI launches agentic AI team to drive CX insights and growth →

PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world’s only voice-first omnichannel platform for conversational AI, offering enterprises full control and transparency over AI agents. Continue reading PolyAI unveils Agent Studio →