Customer experience specialist Ventrica is delighted to announce that they have become a fully accredited “Living Wage” employer. Continue reading Ventrica celebrates commitment to Real Living Wage
Category Archives: Outsourcing
Teleperformance expands commitment to hiring refugees
Teleperformance, a global leader in digital business services, announced its commitment to hire 500 refugees, including Ukrainian refugee women, over the next three years across its Europe operations including in France, Germany, Portugal and the U.K. Continue reading Teleperformance expands commitment to hiring refugees
Sigma Connected welcomes West Midlands Mayor as growth continues
Sigma Connected, which provides customer contact services for the utilities, financial, telecommunications and retail sectors, now employs 5,000 people as its number of clients expands across the UK, and in the company’s South African and Australian businesses. Continue reading Sigma Connected welcomes West Midlands Mayor as growth continues
Alorica Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Alorica Inc., an award-winning global leader in next-generation customer experience (CX) solutions, announced the addition of Alorica IQ, a digital foundry that integrates technology into all its services and customer interactions. Continue reading Alorica Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric
Teleperformance, a global leader in digital business services, announced that it has signed a multi-year, $185 million Azure Cloud commitment with Microsoft to deliver comprehensive Microsoft Cloud infrastructure solutions to clients. Continue reading Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric
Capita wins £50m contract with City of London Police
Capita announces it has been awarded a contract by the City of London Police to deliver customer contact and victim engagement services for the force’s new fraud reporting service. Continue reading Capita wins £50m contract with City of London Police