Foundever™, a global leader in the CX industry, has committed to hiring approximately 3,000 employees by 2026 to support its first contact centre in South Africa, located in Cape Town. This is in addition to the 800 employees already hired since the operation was opened in June last year. Continue reading Foundever™ Announces Opening of New South Africa Location in Cape Town
Category Archives: Outsourcing
Ventrica adds top talent to commercial function
Ventrica is delighted to announce the appointment of two highly respected members of the CX community to help deliver ambitious growth plans. Continue reading Ventrica adds top talent to commercial function
Concentrix + Webhelp announces rebrand as Concentrix
Concentrix Corporation, a global technology and services leader that has been operating under the trade name of Concentrix + Webhelp, announced its transition to the Concentrix name and continued evolution of its brand. Continue reading Concentrix + Webhelp announces rebrand as Concentrix
Foundever™ to Launch Multilingual Hub in Malaysia in 2024
Foundever™, a global leader in the customer experience (CX) industry, announced that it will open its first location in Malaysia and first multilingual hub in Southeast Asia. Continue reading Foundever™ to Launch Multilingual Hub in Malaysia in 2024
Ventrica joins forces with Tommee Tippee
Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, one of the world’s leading producers of innovative products to help parents with feeding, sleeping, changing, and caring for babies. Continue reading Ventrica joins forces with Tommee Tippee
yoummday Surpasses All Competitors in Vodafone Ziggo’s Inaugural Sales Challenge
yoummday, the leading AI-powered customer experience (CX) platform, has demonstrated its excellence in the telecommunications sector by surpassing all competitors in Netherlands-based telecommunications company Vodafone Ziggo’s ‘Sales Challenge 2024’. Continue reading yoummday Surpasses All Competitors in Vodafone Ziggo’s Inaugural Sales Challenge