Glasgow based, contact centre specialist Kura is celebrating a string of successes over the past twelve months. Multiple contract wins and the opening of new sites across the UK have paved the way for further growth in 2018. Continue reading Glasgow based Kura poised for growth following significant wins →

Capita announces that it has extended its 11-year customer service contract with Volkswagen Group UK by a further two years. Continue reading Volkswagen Group UK extends its customer service contract with Capita →

Convergys Corporation, a global leader in Customer Management Outsourcing, has been selected to serve as a founding member of the Emerging Europe Alliance for Business Services, Innovation and Technology. Continue reading Convergys to serve as a founding member of the Emerging Europe Alliance →

Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announced that it has opened its seventh global delivery site and second in the Philippines. Continue reading Conectys Expands to a Second Site in the Philippines →

Teleperformance announced it has received the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award for the fourth consecutive year from Verego. The SRS scores attained are the highest to-date in the industry. Continue reading Teleperformance Achieves Full Enterprise-Wide Social Responsibility Standard Certification from Verego →