Capgemini has announced a two-year agreement with the UK Cabinet Office to develop a Robotic Process Automation (RPA) Center of Excellence (CoE). The CoE, which is now up and running, will help to accelerate the take-up of RPA across central government by supporting departments to develop plans to automate some of their clerical processes. Continue reading Capgemini to help accelerate robotic automation across UK Central Government
Category Archives: Artificial Intelligence
Kia Motors America Introduces Artificial-Intelligence Powered Virtual Assistant
Kia Motors America (KMA) introduced an artificial intelligence-powered virtual assistant – named “Kian” – programmed to guide consumers through the robust shopping experience traditionally by Kia.com. The intelligent assistant can be found on the Kia Facebook Messenger page and will soon also be available on its website, Kia.com. Continue reading Kia Motors America Introduces Artificial-Intelligence Powered Virtual Assistant
Promise of value drives business to solve AI puzzle, SAS reveals
With the trend towards AI advancing, there is a sense of confusion surrounding business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS, the leader in analytics, has revealed that while nearly two-thirds (65 per cent) are convinced AI can generate value for their business, nearly half (46 per cent) are being held back by concerns around AI still being in its infancy. Continue reading Promise of value drives business to solve AI puzzle, SAS reveals
NICE Infuses Forecasting with Artificial Intelligence, Taking its Workforce Management Solution to the Next Level
NICE announced that enterprises can enhance their forecasting capabilities with artificial intelligence (AI), boost employee engagement, and improve workforce resilience by adopting the latest NICE Workforce Management (WFM) solution. Continue reading NICE Infuses Forecasting with Artificial Intelligence, Taking its Workforce Management Solution to the Next Level
InMoment Unveils New AI Algorithms That Predict and Prevent Employee Attrition, Reduce Turnover Costs
InMoment, the leader in customer experience intelligence, unveils the availability of new artificial intelligence (AI) algorithms that predict employee attitudes and behaviors, allowing companies to proactively prevent turnover and reduce the costs of replacing human capital. Continue reading InMoment Unveils New AI Algorithms That Predict and Prevent Employee Attrition, Reduce Turnover Costs
Pega Helps Businesses Mitigate Risk With Industry’s First AI Transparency Controls
Pegasystems announced the industry’s first capability that gives organizations control over the transparency of their artificial intelligence customer engagement models. The latest release of the Pega® Customer Decision Hub will enable users to more easily and safely deploy AI algorithms based on transparency thresholds within their business. Continue reading Pega Helps Businesses Mitigate Risk With Industry’s First AI Transparency Controls