TechSee, the leader in AI-powered visual customer engagement announced that it has closed a $16 million Series B funding round to further accelerate its global business growth and strengthen its breakthrough computer vision and augmented reality-powered visual customer assistance platform. Continue reading TechSee Announces $16 Million Series B Led by Scale Venture Partners →

CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced that its 2018 Net Promoter Score set another company record at 59, beating the 2017 record of 51. The rating marks the third consecutive year of NPS improvement for CallMiner. Continue reading CallMiner Achieves Another Record Net Promoter Score® (NPS) of 59 in 2018, Marking Third Consecutive Year of Score Improvement →

telent Technology Services Ltd (telent), the UK’s leading mission-critical network solutions provider announced it has become a Mitel gold partner after demonstrating its commitment to delivering industry-leading solutions and services. Continue reading telent becomes trusted gold partner of Mitel →

Cloud technology specialist Vapour has secured a new partnership with Bolton-headquartered telephony brand Telesis. With long-standing relationships with communication giants including Vodafone, EE, O2 and Panasonic – plus 30 years’ experience – Telesis is no stranger to the voice sector. Continue reading Vapour rings in new partnership with telecoms brand →

NTT Communications, a leader in information and communications technology and Arkadin, a global provider of cloud communication services and an NTT Communications company, have launched their UC-Connect solution. This innovative cloud-based solution is designed to meet the collaboration needs of mid-market multinational businesses. Continue reading NTT Communications and Arkadin Launch UC-Connect to Enhance Collaboration for Mid-Market Multinational Businesses →