Vodafone New Zealand, a leading telecommunications services provider, and IBM announced a partnership to deliver the Digital Vodafone 2021 program in New Zealand. The vision for Digital Vodafone 2021 is to create the most engaging digital customer experience by adopting agile as a way of working, embracing new technologies and simplifying business models. The program is supported by IBM iX, one of the world’s largest digital agencies and global business design partners. Continue reading Vodafone New Zealand launches Digital Vodafone 2021 transformation program in collaboration with IBM iX
Category Archives: Partnerships
Brand Embassy and Talkdesk form partnership to provide an omnichannel platform for customer service
Brand Embassy, the top-rated digital customer service platform, has signed a partnership with Talkdesk, the enterprise contact centre platform, to offer a joint solution for omnichannel customer service. Continue reading Brand Embassy and Talkdesk form partnership to provide an omnichannel platform for customer service
Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience
Mutare, a top provider of innovative voicemail replacement solutions announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience
Capita partners with Microsoft and Citrix to launch first user-centric workspace
Capita IT and Networks announces it has partnered with Microsoft and Citrix to create Workspace Agility, the world’s first user-centric workspace service. Continue reading Capita partners with Microsoft and Citrix to launch first user-centric workspace
Zappix Inc. Partners with Synergy Organisational Solutions as Part of a Global Expansion
A leader in the emerging Visual IVR industry focused on enhancing customer service and reducing costs at the contact center, Zappix Inc. has announced a partnership with Synergy Organisational Solutions of the UK, a part of the Zappix global growth plan. The partnership aims to grow awareness around Visual IVR technology and the benefits the platform offers to businesses. Continue reading Zappix Inc. Partners with Synergy Organisational Solutions as Part of a Global Expansion
Exertis Provides Resellers with Opportunity to capitalise on UC markets
Exertis, a leading distributor of technology products for the B2B, mobile and retail markets announced the availability of the full range of Mitel’s unified communications and collaboration solutions (UCC) to UK resellers, providing a new procurement route enhanced by a range of value added services. Exertis was previously a distributor for ShoreTel, acquired by Mitel last year. Continue reading Exertis Provides Resellers with Opportunity to capitalise on UC markets