Loway, worldwide leading provider of solutions for contact-centres, is glad to announce its strategic partnership with CallCabinet Corporation for the development of Atmos CallCabinet for QueueMetrics-Live integration. Continue reading Loway Switzerland announces a new partnership with CallCabinet Corporation
Category Archives: Partnerships
Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience
Mutare, a top provider of innovative voicemail replacement solutions, announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience
Zest4 expands cloud communications portfolio with 8×8 partnership
Zest4 announced an agreement with 8×8, Inc., a leading provider of cloud phone, meeting, collaboration and contact centre solutions, to become a Service Provider Distributor for the UK market. This new relationship will enable Zest4’s channel partners to sell 8×8’s newly launched X Series, the next generation enterprise system of engagement and intelligence, to meet the cloud communications, collaboration and contact centre requirements of mid-market and enterprise companies, Continue reading Zest4 expands cloud communications portfolio with 8×8 partnership
VoiceBase Partners With University of Sheffield to Launch Centre for Speech & Language Technology
VoiceBase, the leading provider of AI-powered speech analytics announced a partnership with the University of Sheffield, to develop the next generation of speech and language technology. Together, VoiceBase and world-renowned Professor of Speech and Audio Technology, Thomas Hain, will run a Centre for Speech & Language Technology. Continue reading VoiceBase Partners With University of Sheffield to Launch Centre for Speech & Language Technology
Pega Partners with LinkedIn Sales and Marketing Solutions to Better Engage Potential Buyers
Pegasystems announced an agreement with LinkedIn Sales Navigator and LinkedIn Matched Audiences to integrate with Pega® Sales Automation and Pega® Marketing software. With access to LinkedIn capabilities within Pega applications, Pega clients now have a convenient and powerful way to connect with potential buyers, inform their sales and marketing strategies, and close more deals. Continue reading Pega Partners with LinkedIn Sales and Marketing Solutions to Better Engage Potential Buyers
Modernizing the Customer Experience
Blueworx, a provider of Interactive Voice and Customer Experience solutions designed to deliver dynamically scalable, flexible and reliable voice technologies, announces the availability of Blueworx CX as part of a partnership with Aspect Software. Aspect is an award-winning cloud provider of fully integrated consumer engagement, workforce optimization and self-service solutions. Continue reading Modernizing the Customer Experience