Category Archives: Partnerships

Webhelp and honeybee Form Partnership to Revolutionise Contact Centre Sales Operations

honeybee, a pioneer set to transform the way people buy and sell, has announced a partnership with Webhelp, one of the world’s leading customer experience and business process outsourcers. The collaboration will see Webhelp introducing the honeybee solution into contact centres across the globe, improving the customer journey for organisations in a wide range of regions and industries. Continue reading Webhelp and honeybee Form Partnership to Revolutionise Contact Centre Sales Operations

Voxbone Announces Strategic Partnership with CafeX to Extend Reach of Chime™ Product

CafeX launched its video conferencing solution, CafeX Chime™, at Enterprise Connect 2016 and went on to win awards for its innovative approach to making enterprise collaboration simpler and less expensive. To continue to push the capabilities and reach of Chime, CafeX is announcing a partnership with Voxbone at Enterprise Connect 2017. Continue reading Voxbone Announces Strategic Partnership with CafeX to Extend Reach of Chime™ Product

Virtual Hold Technology and Voxai Partner to Bring Positivity to Customer Service Interactions Regardless of Channel

PRESS RELEASE: Virtual Hold Technology (VHT) has partnered with Voxai Solutions, a leading contact center consulting and managed services provider, to bring onmichannel expertise and callback options to contact centers across hospitality, energy, government and finance industries. Continue reading Virtual Hold Technology and Voxai Partner to Bring Positivity to Customer Service Interactions Regardless of Channel