Exertis, a leading distributor of technology products for the B2B, mobile and retail markets announced the availability of the full range of Mitel’s unified communications and collaboration solutions (UCC) to UK resellers, providing a new procurement route enhanced by a range of value added services. Exertis was previously a distributor for ShoreTel, acquired by Mitel last year. Continue reading Exertis Provides Resellers with Opportunity to capitalise on UC markets →

Enghouse Interactive has announced that it has signed Node4, a UK-based Cloud, Data Centre and Communications solutions provider, as a new member of its EMEA partner programme. As an authorised partner, Node4 will sell, market and deploy a range of Enghouse Interactive products, including the flagship Enghouse Interactive Communications Center (EICC) solution. Continue reading Enghouse Interactive signs Node4 to Elite Partnership Programme →

West Yorkshire-headquartered tech specialist Vapour Cloud has become only the sixth organisation in the UK to achieve approved Avaya Cloud Solutions partner status through BT Wholesale. Continue reading Vapour Cloud becomes approved Avaya partner →

Teleopti, a top, global provider of workforce management (WFM) software, is proud to announce its partnership with ViPcom, the specialist in the Dutch market for customer contact solutions and optimization. Together, Teleopti and ViPcom will take ensure their customers to provide an excellent experience for their customers, all while involving and engaging their employees. Continue reading Teleopti partners with ViPcom to deliver outstanding solutions for superior customer experience →

Loway, worldwide leading provider of solutions for contact-centres, is glad to announce its strategic partnership with CallCabinet Corporation for the development of Atmos CallCabinet for QueueMetrics-Live integration. Continue reading Loway Switzerland announces a new partnership with CallCabinet Corporation →

Mutare, a top provider of innovative voicemail replacement solutions, announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience →