Alorica, a global leader of next-generation customer experience solutions, announced a new partnership with Automation Anywhere, a leader in Intelligent Automation that puts artificial intelligence (AI) to work across every aspect of an organization. Continue reading Automation Anywhere and Alorica Join Forces to Redefine Industry-Leading CX Solutions
Category Archives: Partnerships
Playvox Partners with Intelisys to Bring WEM Solutions to Market
Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centres, announced a strategic alliance with Intelisys, a ScanSource company, a leading technology services distributor of connectivity and cloud services, including voice, data, access, cable, collaboration, wireless, and cloud. Continue reading Playvox Partners with Intelisys to Bring WEM Solutions to Market
Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys
Cirrus, a pioneer in exceptional customer experience solutions, has partnered with Redcentric, the UK’s most comprehensive managed IT service provider. Continue reading Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys
Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Yellow.ai, a global leader in generative AI-powered customer service automation, announced its strategic partnership with global cloud communications platform Infobip to enable enterprises with AI-powered customer support and deliver elevated customer experiences. Continue reading Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience
Aucera™, the new identity of DialAmerica, one of the nation’s largest privately held customer experience and contact centre providers, announced a strategic partnership with TouchPoint One. Continue reading Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience
Dixa announces partnership with Ada to deliver nextgen AI-powered customer service experiences
Dixa, the conversational customer service platform, announces its strategic partnership with Ada, the AI-native customer service automation company. Together, the two companies will deliver seamless AI-powered automation across the entire customer journey. Continue reading Dixa announces partnership with Ada to deliver nextgen AI-powered customer service experiences