HCLTech, a leading global technology company, announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based contact centre solutions. Continue reading HCLTech and Microsoft expand strategic partnership to help transform contact centres with generative AI and cloud-based solutions
Tag Archives: Microsoft
Markerstudy Group embraces AI to drive contact centre innovation and excellence
Markerstudy Group, a group of brands specialising in motor insurance products and complementary services, has modernised its contact centre technology to enable it to handle growing call volumes and better support its team. Continue reading Markerstudy Group embraces AI to drive contact centre innovation and excellence
Cognizant and Microsoft announce global partnership to expand adoption of generative AI in the enterprise
Cognizant and Microsoft announced an expanded partnership with the goal of making Microsoft’s generative AI and Copilots available to millions of users, to transform enterprise business operations, enhance employee experiences and accelerate cross-industry innovation. Continue reading Cognizant and Microsoft announce global partnership to expand adoption of generative AI in the enterprise
CBA and Microsoft deepens Gen AI partnership
Commonwealth Bank of Australia (CBA) announced it is deepening its existing partnership with Microsoft after signing a new ‘letter of intent’ to work together on a range of initiatives to deliver more for customers. Continue reading CBA and Microsoft deepens Gen AI partnership
EXL collaborates with Microsoft to drive innovation using Generative AI
EXL, a leading data analytics and digital operations and solutions company, announced a new collaboration with Microsoft to co-develop and accelerate generative AI solutions for businesses. Continue reading EXL collaborates with Microsoft to drive innovation using Generative AI
Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers
Vodafone and Microsoft Corp., announced a new, far-reaching 10-year strategic partnership that leverages their respective strengths in offering scaled digital platforms to more than 300 million businesses, public sector organizations, and consumers across Europe and Africa. Continue reading Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers