Korean Air has partnered with Amazon Web Services (AWS), a global leader in cloud technology, to develop an AI Contact Center (AICC) platform that incorporates innovative AI technologies to improve customer centre services. Continue reading Korean Air to build AI Contact Center with AWS
Tag Archives: Amazon Web Services
TaskUs Collaborates with Amazon Web Services to Power TaskGPT
TaskUs, a leading provider of outsourced digital services and next-generation CX to the world’s most innovative companies, announced it is strengthening its relationship with Amazon Web Services, Inc. (AWS) by leveraging the latest generative artificial intelligence (GenAI) services from AWS. Continue reading TaskUs Collaborates with Amazon Web Services to Power TaskGPT
IBM Expands Relationship with AWS to Bring Generative AI Solutions and Dedicated Expertise to Clients
IBM announced an expansion of its relationship with Amazon Web Services (AWS) to help more mutual clients operationalise and derive value from generative artificial intelligence (AI). Continue reading IBM Expands Relationship with AWS to Bring Generative AI Solutions and Dedicated Expertise to Clients
Vodafone NZ launches Vodafone Connect powered by AWS
Vodafone New Zealand (NZ), one of the country’s leading digital services and connectivity companies, launches Vodafone Connect, a contact centre solution that runs on Amazon Web Services (AWS). The new cloud-based solution is designed to support organisations with customer contact and engagements, create personalised customer experiences, and reduce costs. Continue reading Vodafone NZ launches Vodafone Connect powered by AWS