HP | Poly, a leading provider of pro-grade audio and video solutions, and Vyopta, a leader in digital collaboration and experience optimization, have partnered to provide data to offer customers actionable insights that will inform decisions to optimize space and technology utilization. Continue reading Poly and Vyopta Announce Partnership to Empower Customers to Inform Decisions on Space and Technology Utilization
Category Archives: Partnerships
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric
Teleperformance, a global leader in digital business services, announced that it has signed a multi-year, $185 million Azure Cloud commitment with Microsoft to deliver comprehensive Microsoft Cloud infrastructure solutions to clients. Continue reading Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric
Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities
Alvaria announced an expanded partnership with Avaya, a leading provider of customer experience solutions, to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. Continue reading Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities
KMS Lighthouse and Foundever™ Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centres
KMS Lighthouse, a global leader in knowledge management, announced its partnership with Foundever™, a global leader in the CX industry, combining its best-in-class knowledge management technology and 30 years’ worth of strategic expertise implementing superior customer and agent experiences with Foundever to deliver end-to-end knowledge management for large enterprises. Continue reading KMS Lighthouse and Foundever™ Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centres
Twilio and Google Cloud Expand Partnership to Improve Customer Experience with AI
Twilio and Google Cloud announced an expansion of their long-standing partnership to bring Google Cloud generative artificial intelligence (AI) to Twilio’s customer engagement products to improve experiences for millions of end users. Continue reading Twilio and Google Cloud Expand Partnership to Improve Customer Experience with AI
SugarCRM and sales-i Announce Strategic Partnership
SugarCRM, provider of the award-winning AI-driven CRM platform, announced a new partnership with sales-i to improve B2B sales performance within the manufacturing, wholesale, and distribution sectors via enhanced customer insights, analytics, and intelligence, powered by artificial intelligence and machine learning. Continue reading SugarCRM and sales-i Announce Strategic Partnership