Smart Link, as a subsidiary of Al Khaleej for Training and Education and a leading Saudi-based Business Process Outsourcing (BPO) company, has teamed up with Avaya to accelerate Smart Link’s expansion and the diversification of its digital services portfolio. Continue reading Smart Link Accelerates Digital Service Expansion with Avaya Cloud Contact Centre Solutions
Category Archives: Who’s Buying What?
SAP Sales Cloud Brings Intelligent CRM to Customers
SAP announced that Deutsche Telekom AG; Cooler Master Corp., a global thermal solutions provider; and KSB Group, a manufacturer of pumps and valves, have adopted the SAP Sales Cloud solution to build trusted relationships with their customers and bring more efficiency and speed to sales. Continue reading SAP Sales Cloud Brings Intelligent CRM to Customers
SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM
SAP announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG have selected the SAP C/4HANA suite to help them drive digital transformation and deliver engaging customer experiences. Continue reading SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM
Live Oak Bank Selects 8×8 to Provide an Unprecedented Banking Experience for Small Business Owners Nationwide
8×8, a leading communications provider of cloud voice, video, collaboration and contact centre solutions for over a million users worldwide, announced that Live Oak Bank, one of the nation’s top originators of small business loans, has chosen 8×8 to provide a smarter, more reliable communications experience for its employees and customers. Continue reading Live Oak Bank Selects 8×8 to Provide an Unprecedented Banking Experience for Small Business Owners Nationwide
IMImobile announces npower as first Apple Business Chat client in the UK
Global cloud communications software and solutions provider IMImobile PLC, announced that one of the largest energy providers in the UK, npower, is its first client on Apple Business Chat. npower will be utilising Apple Business Chat to improve its customer experience for customers looking to switch to a smart meter. Continue reading IMImobile announces npower as first Apple Business Chat client in the UK
Automotive giant, Toyota switches their customer experience to top gear
Synthetix are proud to add Toyota, the Japanese multinational automotive manufacturer, well-known for its management philosophy and the world’s first mass-market hybrids, the fifth-largest company in the world by revenue, to our prestige client list. Continue reading Automotive giant, Toyota switches their customer experience to top gear