Tag Archives: IMImobile

Technology

IMImobile launches WhatsApp Business for Mercedes-Benz

IMImobile PLC, announced that Mercedes-Benz India has integrated WhatsApp Business as part of its customer communications strategy. Mercedes-Benz now uses WhatsApp to streamline the test drive booking process and provide information about the latest vehicle models via their customers’ preferred communication channel. Continue reading IMImobile launches WhatsApp Business for Mercedes-Benz →

Technology

IMImobile named among software providers in 2020 ‘Now Tech’ Reports

14th July 2020: Global cloud communications software and solutions provider IMImobile announced that it has been named in both the Now Tech: Real-Time Interaction Management, Q2 2020 Report and the Now Tech: Mobile Engagement Automation, Q2 2020 Report published by Forrester Research, Inc. Continue reading IMImobile named among software providers in 2020 ‘Now Tech’ Reports →

Technology

IMImobile announces HIPAA compliance

IMImobile, announced it has completed its HIPAA compliance assessment for its customer interaction management platform, IMIconnect, as well as its interactive marketing cloud and contact centre applications. This assessment ensures patient and health information are processed in accordance with the privacy and security rules of HIPAA (Health Insurance Portability and Accountability Act of 1996). Continue reading IMImobile announces HIPAA compliance →

Awards

IMImobile named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce IMImobile as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards. Continue reading IMImobile named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards →

Who's Buying What?

IMImobile announces npower as first Apple Business Chat client in the UK

Global cloud communications software and solutions provider IMImobile PLC, announced that one of the largest energy providers in the UK, npower, is its first client on Apple Business Chat. npower will be utilising Apple Business Chat to improve its customer experience for customers looking to switch to a smart meter. Continue reading IMImobile announces npower as first Apple Business Chat client in the UK →