Mitel®, a global leader in business communications, announced that Sourcewell, a trusted service cooperative representing over 50,000 government, education, and nonprofit organizations, has selected Mitel as a preferred provider of communications and collaboration services. Continue reading Mitel Secures Fourth Consecutive Sourcewell Contract
Category Archives: Who’s Buying What?
DFS revamps online customer experience with CM.com’s AI-powered chatbot technology
DFS, the sofa expert, has partnered with CM.com, a global leader in cloud software for conversational commerce, to enhance its customer experience. The partnership enables DFS to provide an improved and more innovative service to customers, via the AI chatbot ‘Sofia’. Continue reading DFS revamps online customer experience with CM.com’s AI-powered chatbot technology
Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution
Angus Council has selected Maintel, the pioneering cloud and managed services company, to identify and deploy a new and improved communications platform. The Council’s 116,000 residents will benefit from RingCentral’s reliable, feature-rich cloud solution that enables easier and more efficient communication with vital local services. Continue reading Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution
Davies embarks on global digital transformation project with Sabio Group
Sabio Group, the digital customer experience (CX) transformation specialist, has been selected by Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, to support the transformation of its contact centre and CX technology infrastructure in a multi-year agreement. Continue reading Davies embarks on global digital transformation project with Sabio Group
Telescope Health Provides Vital Virtual Healthcare Powered by Vonage and SourceFuse
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, partners with SourceFuse, a leading provider of cloud-native, bespoke solutions and services, to offer the cutting edge technology businesses need to enhance engagement and connection to customers. Continue reading Telescope Health Provides Vital Virtual Healthcare Powered by Vonage and SourceFuse
Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO
Global cloud communications platform Infobip and leading digital insurance company LAQO by Croatia insurance became the first to adopt a GPT-enabled digital assistant for customer support in the European fintech industry. Continue reading Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO