Genesys® announced that Admiral is evolving into a customer engagement powerhouse using the Genesys Cloud CX™ platform. Admiral is the UK’s largest auto insurance company, employing more than 7,500 people across the Admiral, Bell, Elephant and Diamond vehicle insurance brands. Continue reading Admiral Insurance Reimagines Customer Experiences with Genesys
Category Archives: Who’s Buying What?
Quickline Communications speeds up customer service & service delivery with makepositive
Makepositive, a leading provider of Salesforce solutions and part of Sabio Group, is delighted to announce a strategic collaboration with rural internet provider, Quickline Communications. Continue reading Quickline Communications speeds up customer service & service delivery with makepositive
Global Healthcare Tech Company Transforms Customer Experience with Groundbreaking IVR Solution
A leading global healthcare technology company with a global team of +90,000 employees across 150 countries has made significant strides in transforming the operations and service level of its Cardiovascular Patient Technical Services Group. Continue reading Global Healthcare Tech Company Transforms Customer Experience with Groundbreaking IVR Solution
FC Bayern signs SAP Emarsys to score business goals
SAP Emarsys announces its latest customer signing: FC Bayern. As one of the most successful football clubs in the world, FC Bayern understands the importance of their fans in creating a dynamic business. Continue reading FC Bayern signs SAP Emarsys to score business goals
G-Star RAW Creates Connected Global Workplace with Avaya Cloud Office
G-Star RAW, one of the most renowned clothing brands in the world, has tapped Avaya to enable seamless collaboration between staff across all its global locations, while also reducing the burden on its small and nimble IT team. Continue reading G-Star RAW Creates Connected Global Workplace with Avaya Cloud Office
Camping World selects Twilio’s Customer Engagement Platform
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, and Camping World Holdings, Inc. (“Camping World”), America’s Recreation Dealer, announced Camping World reaches customers using tools from across Twilio’s Customer Engagement Platform. Continue reading Camping World selects Twilio’s Customer Engagement Platform