Tag Archives: Artificial Solutions

Global Healthcare Tech Company Transforms Customer Experience with Groundbreaking IVR Solution

A leading global healthcare technology company with a global team of +90,000 employees across 150 countries has made significant strides in transforming the operations and service level of its Cardiovascular Patient Technical Services Group. Continue reading Global Healthcare Tech Company Transforms Customer Experience with Groundbreaking IVR Solution

Artificial Solutions launches new conversational IVR solution, OpenQuestion, to reduce call misrouting by 90%

Artificial Solutions, the enterprise AI product provider for contact centres, announced the launch of its voice and conversational IVR solution, OpenQuestion. The new offering transforms the way companies interact with their customers by providing faster and more efficient customer service through natural language conversations. Continue reading Artificial Solutions launches new conversational IVR solution, OpenQuestion, to reduce call misrouting by 90%

Deloitte Netherlands Selects Teneo to Build Conversational AI Solution

Artificial Solutions®, the leading specialist in enterprise-strength Conversational AI, announced that Deloitte Netherlands has chosen the award-winning, conversational AI platform, Teneo®, to build a virtual assistant to support the HR function. Continue reading Deloitte Netherlands Selects Teneo to Build Conversational AI Solution