Kaleyra, a rapidly growing omnichannel business communications platform, has announced that it powers customer communications for Moneyfarm, Europe’s leading digital wealth manager. Continue reading Kaleyra Powers Video Communication For Moneyfarm
Category Archives: Who’s Buying What?
Community Fibre invest in Amazon Connect omnichannel contact centre service with SVL
SVL is delighted to announce that Community Fibre, London’s biggest and fastest 100% full fibre broadband, has chosen to upgrade its contact centre by migrating its services to Amazon Connect. Continue reading Community Fibre invest in Amazon Connect omnichannel contact centre service with SVL
DFS Furniture chooses Medallia for customer experience
Medallia, the global leader in customer and employee experience, announced that DFS Furniture has selected Medallia as its experience management platform of choice. Continue reading DFS Furniture chooses Medallia for customer experience
iQor Selects AmplifAI AI-Driven Performance Enablement Platform
iQor, a managed services provider of customer engagement and business process outsourcing (BPO) solutions, announced its selection of the AmplifAI AI-driven performance enablement platform. This integration is one of iQor’s digital initiatives to increase efficiency and support excellent employee and customer experiences. Continue reading iQor Selects AmplifAI AI-Driven Performance Enablement Platform
Leading Organizations Choose Qualtrics to Listen and Act on Customer Priorities During Uncertain Times
Qualtrics, the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including the PNC Financial Group and Repsol, selected its customer experience solutions in the second quarter of 2022 to create extraordinary experiences for customers during an uncertain time. Continue reading Leading Organizations Choose Qualtrics to Listen and Act on Customer Priorities During Uncertain Times
Jenne Cloud Services Brokerage Partners with Playvox and Expands Market Reach
Jenne, Inc., announced that Jenne Cloud Services Brokerage has partnered with Playvox, the leading CRM-connected omnichannel contact centre provider of Workforce Engagement solutions. Continue reading Jenne Cloud Services Brokerage Partners with Playvox and Expands Market Reach