SmartAction, provider of the first omnichannel customer self-service platform powered by AI, announced that it secured investments from two growth equity firms: Boston-based Staley Capital and San-Diego-based TVC Capital. Continue reading SmartAction to Fuel Accelerated Growth with Management Recapitalization by Staley Capital and TVC Capital
Pegasystems Appoints Jeff Taylor as Senior Vice President of Strategy and Go-To-Market Operations
Pegasystems announced it has appointed Jeff Taylor as senior vice president of strategy and go-to-market operations. In this newly formed senior role, Mr. Taylor will oversee all aspects of Pega’s go-to-market strategy to meet its growth goals and drive leadership in software for digital transformation. Continue reading Pegasystems Appoints Jeff Taylor as Senior Vice President of Strategy and Go-To-Market Operations
LogMeIn Announces Deal to Acquire Jive Communications
LogMeIn announced that it has entered into a definitive agreement to acquire Jive Communications, a leading provider of cloud-based phone systems and Unified Communications services and one of the fastest growing players in the Unified Communications-as-a-Service (UCaaS) space. Continue reading LogMeIn Announces Deal to Acquire Jive Communications
Sabio strengthens Group Board with new appointments
Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of Russell Sheldon as Chief Commercial Officer and Troels Henriksen as Chief Financial Officer. Continue reading Sabio strengthens Group Board with new appointments
Kadence Positioned for Ambitious Growth with Confirmit
Kadence International, one of the world’s leading marketing insight agencies, has selected Confirmit Horizons as the technology solution to support its ambitious vision for growth in 2018 and beyond. The solution will drive both the company’s data solutions and insight business areas. Continue reading Kadence Positioned for Ambitious Growth with Confirmit
Contact centre’s ambitious growth plans calls for new appointments
Leading contact centre Echo-U is celebrating after ringing in the New Year with four new appointments as it strengthens its team at its Newcastle-based HQ. Continue reading Contact centre’s ambitious growth plans calls for new appointments