Route One Connect, a specialist in delivering exceptional customer experiences for contact centres using Amazon Connect and the wider AWS ecosystem, is pleased to announce its partnership with Aculab, a global provider of API-driven advanced speech and signal processing technologies for telecoms-related, automated interactive systems. Continue reading Route One Connect partners with Aculab to offer voice biometrics as part of its Contact-Centre-as-a-Service (CCaaS) portfolio
Tag Archives: Aculab
Aculab Cloud – now with ASR and TTS
PRESS RELEASE: Aculab announces the addition of speech recognition to complement the existing text-to-speech feature on its Aculab Cloud platform. When it comes to speech technologies, Aculab has a lengthy history of development, going back to the days when telecom resources were delivered on boards crammed with DSPs or using embedded software. Continue reading Aculab Cloud – now with ASR and TTS
Aculab’s ApplianX IP Gateway Now Rated “Avaya Compliant”
PRESS RELEASE: Aculab announced that its ApplianX IP Gateway, version 2.3.5 R1453 (SIP to QSIG interface) with gateway engine version 1.5.7-14 is compliant with key team engagement solutions from Avaya Inc., a global provider of business communications software, systems and services. Continue reading Aculab’s ApplianX IP Gateway Now Rated “Avaya Compliant”