Tag Archives: Voice Biometrics

Eastern Bank Taps Nuance Voice Biometrics to Innovate the Customer Experience; Becomes First in North America to Replace Security Questions with Voice Biometric Authentication

PRESS RELEASE: Nuance Communications announced that Eastern Bank, the largest and oldest mutual bank in the United States, has deployed Nuance’s voice biometrics technology to make it easier for customers to do business by using the sound of their voice to access their accounts. Continue reading Eastern Bank Taps Nuance Voice Biometrics to Innovate the Customer Experience; Becomes First in North America to Replace Security Questions with Voice Biometric Authentication

With Voice Biometrics from Nuance, Banco Santander México Customers Say “Goodbye” to PINs and Passwords, and “Hello” to a Better Banking Experience

PRESS RELEASE: Nuance Communications, Inc. announced that Banco Santander México has deployed Nuance’s Vocal Password voice biometrics solution to replace PINs, passwords, and security questions in their automated phone system. Nuance’s voice biometrics solution is being used to securely and automatically confirm the identity of Santander customers – using just the sound of their voice. This is the first such customer-facing voice biometrics application in México. Continue reading With Voice Biometrics from Nuance, Banco Santander México Customers Say “Goodbye” to PINs and Passwords, and “Hello” to a Better Banking Experience

U.S. Bank Expands Mobile App Pilot Using Voice Biometrics to Access Credit Card Account

U.S. Bank employees are piloting software that lets customers speak a simple passphrase, such as “my voice is my password” to access a credit card account on a mobile device. The feature – called voice biometrics – allows select credit card customers to use their voice to login with a spoken passphrase so they can access their account balances, search transactions and make a payment on their account in the mobile app. Continue reading U.S. Bank Expands Mobile App Pilot Using Voice Biometrics to Access Credit Card Account