Tag Archives: BT Ireland

BT Ireland announces multi-million euro deal with Five9

BT Ireland has been selected as the preferred carrier for voice and network services globally for Five9, a leading provider of intelligent cloud contact centres. This multi-million euro agreement enables Five9 to leverage BT’s quality voice services to enhance its service offering, and strengthen its leadership position in the Contact Centre as a Service (CCaaS) space. Continue reading BT Ireland announces multi-million euro deal with Five9

BT Ireland launches BT Cloud Contact platform

PRESS RELEASE: Contact centre managers and directors in Ireland believe it is challenging but critical to deploy the right technology to provide customer service fit for the ‘omni-channel generation’, according to a BT Ireland survey to coincide with the launch of its new cloud-based contact centre solution for Irish and multinational organisations with local and global operations. Continue reading BT Ireland launches BT Cloud Contact platform