BT’s Gosforth contact centre is set for a multi-million-pound refurbishment as Newcastle was revealed as a key location in the company’s future plans. Continue reading BT’s Gosforth contact centre set for major refurbishment
Tag Archives: BT
BT’s Bangor customer service centre set for major redevelopment
BT’s Bangor customer service centre is set for a major redevelopment as the company announced plans today to invest in a large refit of the building. Continue reading BT’s Bangor customer service centre set for major redevelopment
BT Brings RingCentral’s Cloud Communications Solution to Medium and Large Enterprises
RingCentral UK, Ltd., a wholly owned subsidiary of RingCentral, Inc., a leading provider of global enterprise cloud communications and collaboration solutions announced that BT has enhanced and extended its Cloud Phone solution – which is hosted by RingCentral – to meet the needs of medium and large enterprise customers. Continue reading BT Brings RingCentral’s Cloud Communications Solution to Medium and Large Enterprises
npower improves customer experience with new contact centre platform
4net Technologies, a leading business communications supplier, has combined with BT and Avaya to provide the UK energy company npower with an innovative cloud-based contact centre solution. Continue reading npower improves customer experience with new contact centre platform
BT invests in new customer service centre for business and public sector base
BT has announced the opening of a new managed customer service centre located in Belfast, Northern Ireland, following a one million pound investment in the new facility. Continue reading BT invests in new customer service centre for business and public sector base