Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, has been positioned as a Leader in the IDC MarketScape European Contact Center-as-a-Service (CCaaS) Application Software 2025 Vendor Assessment (doc # EUR153005525, October 2025). Continue reading Content Guru Positioned as a Leader in IDC MarketScape for European Contact Center-as-a-Service Application Software 2025
Tag Archives: Content Guru
Content Guru Expands European Footprint with New Global Operations Support Hub in Greece
Content Guru, a leading global provider of enterprise cloud CX and contact centre solutions, has announced its sixth major office location in Europe is set to open in Athens, Greece. Continue reading Content Guru Expands European Footprint with New Global Operations Support Hub in Greece
Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant ™ for Contact Center as a Service
Content Guru, the world’s leading provider of mission-critical cloud CX solutions, has been placed in the Challengers quadrant of the 2025 Gartner® Magic Quadrant™ for Contact-Center-as-a-Service. Continue reading Content Guru Named a Challenger In the 2025 Gartner® Magic Quadrant ™ for Contact Center as a Service
Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru, a leading global provider of cloud Customer Experience (CX) and contact centre technology, is delighted to announce further recognition for its industry-leading innovation in the storm® platform and brain® AI orchestration layer, after being named as a finalist across six prestigious categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards (ECCCSAs). Continue reading Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru’s Global AI Vision Takes Centre Stage with New Website Launch
Content Guru has announced the launch of a new global website that recognizes the evolution of its product portfolio, particularly within AI solutions. Continue reading Content Guru’s Global AI Vision Takes Centre Stage with New Website Launch
Content Guru Adds Enhanced Accessibility Features to storm® to Enable Inclusive User Experiences
Content Guru, a leading global provider of cloud contact centre and CX technology, has announced the release of new updates to its award-winning contact centre solution, storm®, which will deliver increased accessibility for customer service agents and back-office users. Continue reading Content Guru Adds Enhanced Accessibility Features to storm® to Enable Inclusive User Experiences