Cyara announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data for Cyara Botium, the company’s one-stop solution for comprehensive, automated chatbot and conversational AI CX testing and assurance. Continue reading Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
Tag Archives: Cyara
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance
Cyara, the creator and leader of the Customer Experience (CX) Assurance category, announced its acquisition of industry-leading global communication testing company Spearline, headquartered in Ireland. Continue reading Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance
New survey finds chatbots are still falling short of consumer expectations
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers want to use chatbots for automated support, many businesses fail to deliver positive chatbot experiences even as they increasingly rely on them as primary methods of customer interactions online. Continue reading New survey finds chatbots are still falling short of consumer expectations
Cyara Accelerates Growth With Senior Global Appointments
Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, has appointed Max Lipovetsky to the role of VP Products and Russ Hellmann to VP Growth Marketing, as it accelerates its global foothold. Continue reading Cyara Accelerates Growth With Senior Global Appointments
Cyara awarded a place on Crown Commercial Service’s G-Cloud 13
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced that it has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 13 agreement. Continue reading Cyara awarded a place on Crown Commercial Service’s G-Cloud 13
Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in revenue, a 95% customer retention rate, a Customer Net Promoter Score (NPS) of 70 and 10 billion seconds of synthetic CX testing traffic annually. Continue reading Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market
Cyara Resolves Common Chatbot Failures with New Testing Capabilities
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, unveiled innovative new chatbot testing features with the latest release of Cyara Botium, the industry’s leading one-stop solution for comprehensive, automated chatbot testing and assurance. Continue reading Cyara Resolves Common Chatbot Failures with New Testing Capabilities