Tag Archives: Cyara

Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing

Cyara announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data for Cyara Botium, the company’s one-stop solution for comprehensive, automated chatbot and conversational AI CX testing and assurance. Continue reading Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing

New survey finds chatbots are still falling short of consumer expectations

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers want to use chatbots for automated support, many businesses fail to deliver positive chatbot experiences even as they increasingly rely on them as primary methods of customer interactions online. Continue reading New survey finds chatbots are still falling short of consumer expectations

Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in revenue, a 95% customer retention rate, a Customer Net Promoter Score (NPS) of 70 and 10 billion seconds of synthetic CX testing traffic annually. Continue reading Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market