Patrice Orenes-Lerma joins Diabolocom at a time of international growth following the opening of its first London office at the end of last year. As Marketing Director, Patrice will support the ongoing growth of the company, particularly within Europe through Diabolocom’s various bases in France, the United Kingdom, Spain and Germany. Continue reading Diabolocom welcomes Patrice Orenes-Lerma as Marketing Director
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BazarChic improves its customer satisfaction with Diabolocom
BazarChic, leading French online private sales player and subsidiary of Galeries Lafayette group, has transformed its customer experience by incorporating new and improved contact centre technology. Continue reading BazarChic improves its customer satisfaction with Diabolocom
Diabolocom and Custics launch a “smart” partnership based on customer data analysis
Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and Custics, a start-up specialising in customer data analysis, have announced a new partnership which will aim to process the entire customer journey: from data collection to analysis and operational recommendations. Continue reading Diabolocom and Custics launch a “smart” partnership based on customer data analysis
Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience
Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and xBrain, publisher of the satisfaction.AI conversational services technology, have announced a new partnership aiming to boost the development and use of artificial intelligence (AI) to help improve customer relationships. Continue reading Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience