Five9, a leading provider of the intelligent cloud contact centre, announced the results of its 2022 International Customer Service Index (CSI) Business Decision Makers Survey, which revealed new customer engagement and contact centre workplace trends. Continue reading Five9 International Study Finds 9 out of 10 Contact Centres Have Increased Focus on Agent and Employee Experience
Tag Archives: Five9
Kyndryl and Five9 Announce Partnership to Offer Personalized, Cloud-Enabled Contact Centre Experience to Customers
Kyndryl, the world’s largest IT infrastructure services provider, announced a global partnership and expanded relationship with Five9 to collaborate on cloud-based contact centre solutions that deliver personalized experiences to customers and employees, while helping companies navigate the rapidly changing needs and requirements of the digital business landscape. Continue reading Kyndryl and Five9 Announce Partnership to Offer Personalized, Cloud-Enabled Contact Centre Experience to Customers
Invoca Enhances Strategic Partnership with Five9
Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud contact centre solutions. Continue reading Invoca Enhances Strategic Partnership with Five9
XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter
XSELL Technologies, a leader in conversational AI for contact centre agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centres. Continue reading XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter
Global University Selects Five9 to Improve Contact Centre Productivity
Five9, a leading provider of cloud software for the enterprise contact centre market, announced that it has been selected by a global university to serve as the core of their contact centre operations. Continue reading Global University Selects Five9 to Improve Contact Centre Productivity
TetraVX and Five9 grow strategic partnership with integration of solutions
TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, is proud to announce its nVX solution integration with Five9, a leading provider of cloud contact centre software, to better support enterprise users. Continue reading TetraVX and Five9 grow strategic partnership with integration of solutions