Global cloud communications platform Infobip has launched AI Hub, a comprehensive AI overhaul of its platform to help businesses to create seamless end-to-end conversational experiences across the whole customer journey. Continue reading Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences
Tag Archives: Infobip
Infobip introduces Signals: The Innovative Solution to SMS Pumping Fraud
In the digital age where SMS communication is paramount for businesses worldwide, the rise of bots inflating SMS traffic and creating fake accounts has become a rising concern. Continue reading Infobip introduces Signals: The Innovative Solution to SMS Pumping Fraud
Infobip launches Click-to-chat ad analytics for seamless social media ad conversions
Global cloud communications platform Infobip has launched a Click-to-chat ad analytics for brands and marketing professionals who seek to harness the power of social media advertising and messaging in one platform. Continue reading Infobip launches Click-to-chat ad analytics for seamless social media ad conversions
Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
Infobip has launched Experiences, a revolutionary new generative AI-powered, no-code journey builder that helps businesses engage customers, foster loyalty, and drive business growth. Continue reading Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
British public on hold for 12 mins before speaking with a call centre worker
The British public are being forced to wait an average of 12 minutes before being connected to a call centre worker. When Brits finally get to speak to a real person, 9 out of 10 (87%) say their complaints are not always resolved, according to exclusive new online research from global cloud communications platform Infobip. Continue reading British public on hold for 12 mins before speaking with a call centre worker
Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO
Global cloud communications platform Infobip and leading digital insurance company LAQO by Croatia insurance became the first to adopt a GPT-enabled digital assistant for customer support in the European fintech industry. Continue reading Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO