Global cloud communications platform Infobip has launched a Click-to-chat ad analytics for brands and marketing professionals who seek to harness the power of social media advertising and messaging in one platform. Continue reading Infobip launches Click-to-chat ad analytics for seamless social media ad conversions
Tag Archives: Infobip
Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
Infobip has launched Experiences, a revolutionary new generative AI-powered, no-code journey builder that helps businesses engage customers, foster loyalty, and drive business growth. Continue reading Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
British public on hold for 12 mins before speaking with a call centre worker
The British public are being forced to wait an average of 12 minutes before being connected to a call centre worker. When Brits finally get to speak to a real person, 9 out of 10 (87%) say their complaints are not always resolved, according to exclusive new online research from global cloud communications platform Infobip. Continue reading British public on hold for 12 mins before speaking with a call centre worker
Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO
Global cloud communications platform Infobip and leading digital insurance company LAQO by Croatia insurance became the first to adopt a GPT-enabled digital assistant for customer support in the European fintech industry. Continue reading Global first chat GPT-bot for European fintech industry launched by Infobip and LAQO
Leading retailer Asda joins forces with Infobip to become largest RCS traffic sender in the UK
Infobip, the global cloud communications platform, has partnered with leading British retailer Asda to support its customer communications for grocery and online orders teams by launching the largest RCS (Rich Communication Services) business messaging traffic in the UK. Continue reading Leading retailer Asda joins forces with Infobip to become largest RCS traffic sender in the UK
Infobip launches Conversational Everything Blueprint to help brands meet evolving customer preferences and the growing popularity of chat apps
Infobip has launched a new Conversational Everything Blueprint to enable brands embed conversational experiences for customer communications. Infobip has developed the guide to help businesses stay ahead of the growing trend towards more personalized, end-to-end customer journeys from promotion to purchase and support through popular chat apps. Continue reading Infobip launches Conversational Everything Blueprint to help brands meet evolving customer preferences and the growing popularity of chat apps