Medallia, Inc., the global leader in customer and employee experience, and Kantar announced that their partnership with Virgin Atlantic has been awarded the “Best Use of Customer Insight” accolade by the Institute of Customer Service. Continue reading Virgin Atlantic recognised for CX excellence with Medallia and Kantar programme
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Royal Jordanian selects Medallia and Kantar to power new Voice of the Customer programme
Royal Jordanian (RJ) announced the launch of its new Voice of the Customer programme, powered by technology from Medallia, the global leader in customer and employee experience, and delivered by Kantar. Continue reading Royal Jordanian selects Medallia and Kantar to power new Voice of the Customer programme