Medallia, the global leader in customer and employee experience, has released new research revealing a significant opportunity for organisations to enhance customer experience through Conversational Intelligence. Continue reading Conversational Intelligence emerges as the next frontier in CX, finds Medallia research
Tag Archives: Medallia
Medallia reports more than 30% growth in demand for its AI-powered experience platform
Medallia, the global leader in customer and employee experience, is announcing strong business momentum with the demand for its products growing more than 30% year over year, fuelled by a combination of recent product innovation, new leadership, and recognition by leading industry analyst firms. Continue reading Medallia reports more than 30% growth in demand for its AI-powered experience platform
Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents
Medallia, the global leader in customer and employee experience, announced the expansion of its strategic partnership with Adobe, integrating with the newly launched Adobe AI Agents to shape how businesses build, deliver, and optimise customer experiences and marketing campaigns. Continue reading Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents
Volkswagen Group UK announces updated CX partnership with Medallia and Ipsos
Medallia, the global leader in customer and employee experience, along with Ipsos, one of the world’s leading market research companies, has announced the next step in its partnership with Volkswagen Group UK (VWG UK), a wholly owned subsidiary of Volkswagen (VW) Group. Continue reading Volkswagen Group UK announces updated CX partnership with Medallia and Ipsos
Medallia announces Jagrit Malhotra as its new Chief Revenue Officer
Medallia, the global leader in customer and employee experience, announced that Jagrit Malhotra has joined the company as Chief Revenue Officer. Continue reading Medallia announces Jagrit Malhotra as its new Chief Revenue Officer
City Cruises Teams up with Medallia to Deliver a Frictionless Digital Experience
Medallia, Inc., the global leader in customer and employee experience, announced a new partnership with City Cruises, the leader in dining and sightseeing cruises worldwide and part of the Hornblower Group. Continue reading City Cruises Teams up with Medallia to Deliver a Frictionless Digital Experience