Ada, the leading AI-powered customer service automation platform, announced the launch of a new suite of generative AI capabilities to help companies resolve complex customer inquiries across channels instantly, and in a safe and accurate manner. Continue reading Ada Announces First Omnichannel Generative AI Suite for Customer Service
Tag Archives: Ada
ADA Acquires dhiOmics to Launch a Global Data and AI delivery hub
ADA, the largest digital growth partner in South and Southeast Asia, acquires dhiOmics to launch its Global Data and AI delivery hub. The acquisition enhances ADA’s digital transformation capabilities and expands its ability to deliver to global clients at scale and speed. Continue reading ADA Acquires dhiOmics to Launch a Global Data and AI delivery hub
Unbabel partners with Ada to provide real-time multilingual support for live customer service agents
Unbabel, the AI-powered Language Operations (LangOps) platform that helps businesses deliver a multilingual customer experience (CX) at scale, is announcing a new partnership with Ada. Continue reading Unbabel partners with Ada to provide real-time multilingual support for live customer service agents
Playtech Taps Conversational AI Expert Ada to Provide Improved Player Experience
Ada, the customer-focused conversational AI leader, announced it has partnered with Playtech, the world’s leading gambling technology company, as its exclusive SaaS partner for chat automation solutions. Continue reading Playtech Taps Conversational AI Expert Ada to Provide Improved Player Experience
Route 101 partners with the leader in automated brand interactions Ada
Route 101, leading cloud systems integrator of advanced customer service technology platforms and tools in the UK, announced that it has partnered with Ada. Continue reading Route 101 partners with the leader in automated brand interactions Ada