NewVoiceMedia is continuing its rapid expansion throughout Germany with a new office in Munich. The office is located on Landsberger Street in the west-end quarter of Munich, a thriving city with a strong tech culture, ranking as Europe’s top technology hub according to the European Commission in 2014. Continue reading NewVoiceMedia accelerates expansion in Germany with Munich office
Tag Archives: NewVoiceMedia
Paysafe enhances productivity and customer experience with NewVoiceMedia
NewVoiceMedia announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction. Continue reading Paysafe enhances productivity and customer experience with NewVoiceMedia
NewVoiceMedia co-founders recognised as innovative entrepreneurs at the forefront of ‘MAd Tech’
NewVoiceMedia has been recognised in Fresh Business Thinking’s Shift 100 ‘MAd Tech’ Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs. Continue reading NewVoiceMedia co-founders recognised as innovative entrepreneurs at the forefront of ‘MAd Tech’
NewVoiceMedia announces appointment of SVP Finance & HR Administration
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has strengthened its executive team with the appointment of Fiona Talbot as SVP Finance & HR Administration. Continue reading NewVoiceMedia announces appointment of SVP Finance & HR Administration
NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience
NewVoiceMedia has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ‘Monet WFO Live’ integrates seamlessly with NewVoiceMedia’s ContactWorld platform to help optimise customers’ call centre management and operations to transform their customer service experience. Continue reading NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience
NewVoiceMedia recognised among top 50 fastest-growing tech companies in Europe
NewVoiceMedia has ranked in the 2017 Tech Tour Growth 50 for the second consecutive year, a list of the fastest-growing tech companies in Europe. Continue reading NewVoiceMedia recognised among top 50 fastest-growing tech companies in Europe