NICE announced that Club Med, a worldwide leader in premium all-inclusive vacations, has successfully expanded its deployment of NICE CXone into its global operations, providing advanced remote work capabilities for agents and real-time statistics to improve operational efficiencies worldwide. Continue reading Club Med Expands NICE CXone including Smart AI-Based Routing Across its Global Workforce to Improve Operational Efficiencies →

NICE announced that Hastings Direct has found great success migrating to the cloud by implementing NICE CXone to streamline and converge operations. Continue reading Hastings Direct Standardises CX Operations on CXone and Boosts Agent Productivity and Engagement →

NICE announced that Mazda Motor Europe, the regional headquarters of Mazda for Europe, has successfully implemented NICE CXone, an AI-powered, cloud-native, customer experience platform, moving its business operations from on-premise to the cloud. Continue reading Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer Experiences →