NTT Ltd., a leading IT infrastructure and services company, has launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% of organizations now having a named C-suite executive responsible for this business area. Continue reading Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows
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NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland
NTT Ltd., a leading infrastructure and services company, announced the deployment of a new digital office in the Krakow headquarters of the HEINEKEN Shared Services Center. Thanks to this implementation, nearly 1,500 employees can experience a hybrid workplace model. Continue reading NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland
transcosmos and NTT Com launch a demonstration test of customer services in a virtual space in the metaverse
transcosmos inc. and NTT Communications Corporation announced that they launched a demonstration test of a virtual communication service in the metaverse to enable businesses to serve customers online via enjoyable virtual communication. Continue reading transcosmos and NTT Com launch a demonstration test of customer services in a virtual space in the metaverse