Coforge Limited, a global AI-native engineering services leader, announced the launch of BridgeCX, a next-generation customer engagement solution built on Pega Customer Decision HubTM from Pegasystems Inc., the enterprise AI software company for mission-critical work, and integrated with Mastercard Dynamic Yield. Continue reading Coforge Launches BridgeCX Real-Time Personalization Solution Built on Pega Customer Decision Hub and Mastercard Dynamic Yield
Tag Archives: Pega
Consumers demand enterprises modernize to improve ailing customer experience, says Pega research
Frustrated consumers are demanding businesses invest in new, innovative ways to improve deteriorating customer experiences caused by slow, siloed, and outdated technology, according to research conducted by Pegasystems Inc., The Enterprise Transformation Company™, and YouGov. Continue reading Consumers demand enterprises modernize to improve ailing customer experience, says Pega research
Pega Introduces New Generative AI Assistant
Pegasystems has announced Pega GenAI Knowledge BuddyTM, an enterprise-grade, generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases. Continue reading Pega Introduces New Generative AI Assistant
Pega Infinity ‘23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences
Pegasystems announced the general availability of Pega Infinity™ ‘23. This enhanced version of Pega’s portfolio of products offers new capabilities that help organizations get closer to becoming an autonomous enterprise by unifying AI and automation to promote self-optimization that drives maximum efficiency and effectiveness. Continue reading Pega Infinity ‘23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences
Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Pegasystems has announced Pega GenAI™ – a set of 20 new generative AI-powered boosters to be integrated across Pega Infinity™ ‘23, the latest version of Pega’s product suite built on its low-code platform for AI-powered decisioning and workflow automation. Continue reading Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Pega Helps Shawbrook Bank Improve Processing Time for Unsecured Loans by 75%
Pegasystems, the low-code platform provider empowering the world’s leading enterprises to Build for Change®, announced that Shawbrook Bank, a UK-based specialist savings and lending bank, has deployed Pega Platform™ to transform its unsecured loans process, improving processing time by 75%, saving 1500 hours per month, and improving customer experience. Continue reading Pega Helps Shawbrook Bank Improve Processing Time for Unsecured Loans by 75%