Tag Archives: Pega

Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

14th July 2020: Pegasystems, the software company empowering digital transformation at the world’s leading enterprises, introduced X-ray Vision – the industry’s first self-healing robotic process automation (RPA) capability to detect and fix broken bots with no human intervention. Continue reading Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

Pega Accelerates Customer Service With Expanded AI and Virtual Assistant Enhancements

Pegasystems announced new artificial intelligence and virtual assistant capabilities in Pega solutions to enable faster and more effective responses to customer service requests across channels. These features instantly analyze incoming chat messages, emails, and phone calls in real time so organizations can immediately understand their customers’ needs and more quickly connect them to the right information. Continue reading Pega Accelerates Customer Service With Expanded AI and Virtual Assistant Enhancements

Pega Extends Cloud Choice Through Collaboration with Pivotal

Pegasystems extended its cloud choice commitment by giving clients even more freedom to deploy Pega solutions on their preferred cloud provider with no vendor lock-in. To support this initiative, Pega has teamed up with Pivotal®, the company accelerating enterprise digital transformation, to deliver Pega software on Pivotal Cloud Foundry®. Continue reading Pega Extends Cloud Choice Through Collaboration with Pivotal

Pega Launches Industry’s First End-To-End Automation Platform To Intelligently Optimise How Work Gets Done With Robotic Automation, BPM, and CRM

Pegasystems announced Pega® Robotic Automation is now fully unified and available within the Pega® 7 Platform for Case and Business Process Management (BPM) and its portfolio of Customer Relationship Management (CRM) applications. For the first time, organisations can intelligently optimise how work gets done – by both humans and robots – across the enterprise from a central end-to-end platform. Continue reading Pega Launches Industry’s First End-To-End Automation Platform To Intelligently Optimise How Work Gets Done With Robotic Automation, BPM, and CRM