Pegasystems has announced Pega GenAI Knowledge BuddyTM, an enterprise-grade, generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases. Continue reading Pega Introduces New Generative AI Assistant
Tag Archives: Pega
Pega Infinity ‘23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences
Pegasystems announced the general availability of Pega Infinity™ ‘23. This enhanced version of Pega’s portfolio of products offers new capabilities that help organizations get closer to becoming an autonomous enterprise by unifying AI and automation to promote self-optimization that drives maximum efficiency and effectiveness. Continue reading Pega Infinity ‘23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences
Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Pegasystems has announced Pega GenAI™ – a set of 20 new generative AI-powered boosters to be integrated across Pega Infinity™ ‘23, the latest version of Pega’s product suite built on its low-code platform for AI-powered decisioning and workflow automation. Continue reading Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Pega Helps Shawbrook Bank Improve Processing Time for Unsecured Loans by 75%
Pegasystems, the low-code platform provider empowering the world’s leading enterprises to Build for Change®, announced that Shawbrook Bank, a UK-based specialist savings and lending bank, has deployed Pega Platform™ to transform its unsecured loans process, improving processing time by 75%, saving 1500 hours per month, and improving customer experience. Continue reading Pega Helps Shawbrook Bank Improve Processing Time for Unsecured Loans by 75%
Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA
14th July 2020: Pegasystems, the software company empowering digital transformation at the world’s leading enterprises, introduced X-ray Vision – the industry’s first self-healing robotic process automation (RPA) capability to detect and fix broken bots with no human intervention. Continue reading Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA
Pega Accelerates Customer Service With Expanded AI and Virtual Assistant Enhancements
Pegasystems announced new artificial intelligence and virtual assistant capabilities in Pega solutions to enable faster and more effective responses to customer service requests across channels. These features instantly analyze incoming chat messages, emails, and phone calls in real time so organizations can immediately understand their customers’ needs and more quickly connect them to the right information. Continue reading Pega Accelerates Customer Service With Expanded AI and Virtual Assistant Enhancements